Hospitality & Restaurants
Featured
Restaurant’s Customer Support & Ordering Chatbot
AI chatbot for restaurants to handle reservations, menu queries, and online orders.
DineHub
Created September 11, 2025
6 Technologies
Challenge
The client’s restaurant chain received thousands of repetitive calls for reservations, menu availability, and delivery orders, overwhelming their staff.
Solution
We created an AI-powered chatbot integrated with the restaurant’s POS system, enabling users to browse menus, place orders, track deliveries, and make table reservations directly through chat on the website and WhatsApp.
Results & Impact
The chatbot automated 70% of customer interactions, cut down phone calls by 50%, and increased order efficiency by 45%. Customer satisfaction ratings improved significantly.
Technologies Used
Built with modern tools and frameworks
Python
Dialogflow
WhatsApp Business API
Node.js
PostgreSQL
Twilio
Project Images